DHL Fast Shipping & Delivery

FREE DHL EXPRESS SHIPPING

Level Lawn manufactures, packages and ships our own product from the stock available in our warehouse. We are committed to bringing our customers exceptional value and service.

As part of this commitment, we provide free DHL shipping from our packing facility.

WE ARE ABLE TO SHIP TO MULTIPLE COUNTRIES (Non Australian Sales)

Our shipping distribution logistics are fine-tuned; therefore we are able to offer free international shipping to almost anywhere you are located in the world. Even if you are not based in Australia.

There are unfortunaltey some locations we are unable to ship to.  If you happen to be from one of these rare countries, we will contact you as soon as possible after we have receive your order. A full refund will be issued immediately should our shipping service not cover your country.

CUSTOMS

We are not responsible for any custom fees once the items have been shipped.

By purchasing our product, you consent that one or more packages may be shipped to you from our warehouse and may have custom fees applicable when they arrive to your country.

We always declare the correct value of your purchase on the commercial invoice or customs declaration. It is extremely rare that you will be charged GST, US Tax or VAT on your purchase as they are not high value items. However, we are not able to guarantee that no tax charges will be levied as it largely depends on the discretion of the receiving countries import duty policies.

UNDELIVERABLE ITEMS

Please ensure you provide the correct and complete shipping address, as items which we are unable to deliver to the address provided will be returned to sender and no refund will be given.

SPECIFIC DELIVERY INSTRUCTIONS

Should specific delivery instructions be required, please complete order notes (notes about your order eg. special notes for delivery) when filling in Billing Details at time of check out.

SHIPPING TIMES

Shipping time may vary by your location. e.g. if you are located in a rural / remote location.

Local Holidays may also slightly extend shipping times. 

*Due to the current COVID-19 situation our shipping times may vary slightly and in very occasional circumstances, delays may occur due to increased volume of freight at certain airport hubs.

Please note Lawn Leveler Rake Australia cannot be held responsible for these delays

Lawn Leveller

• Australia, New Zealand          5 – 7 Business days*
• Ireland, UK and Europe        3 – 4 Business days*
• United States and Canada     5 – 7 Business days*

TRACKING INFORMATION

You will automatically receive an email with a DHL tracking number once your order is shipped. If you do not receive your tracking number please contact us via one of the methods below or visit the “Track Your Parcel” Link here or on our Home page. Occasionally some Yahoo and Gmail accounts are unable to receive our email. It’s also a good idea to whitelist our email address or check your Junk / Spam folder.

If you have any other questions, please contact us and it will be our pleasure to assist you.

You can always reach our Customer Services Department at:

Tel:  (0280) 073 895

Email: [email protected]